Terms of Service

Last updated: September 7, 2026

1. Overview

These Terms of Service ("Terms") govern your use of the Theodora Studio website and any purchases made through our store. By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms. Please read them carefully before placing an order.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission. We may update these Terms at any time by posting revisions on this page.

3. Products & Customization

All products, including customizable charm bracelets, are subject to availability. Product images are for illustrative purposes only; actual colors may vary slightly due to screen settings. Customized or personalized orders (such as charm selections) are made to order and may not be eligible for return unless defective.

4. Pricing & Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices at any time. Payment must be received in full before your order is processed. We accept payment methods made available at checkout.

5. Orders & Modifications

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to cancel or refuse any order at our discretion - including in cases of suspected fraud, pricing errors, or unavailability. If your order is cancelled after payment, you will receive a full refund.

6. Shipping & Delivery

We ship within India and, where available, internationally. Shipping timelines are estimates and not guaranteed. We are not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances. Risk of loss and title for items pass to you upon delivery to the carrier.

7. Returns & Refunds

We want you to love your purchase. If you receive a damaged or defective item, please contact us within 48 hours of delivery at [your support email]. We will review each case and offer a replacement or refund as appropriate. Customized items are non-returnable unless faulty. Sale items are final sale.

8. Intellectual Property

All content on this site — including images, text, logos, and designs — is the property of Theodora Studio and may not be used without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Theodora Studio shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. Our total liability shall not exceed the amount paid for the order in question.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.